Terms & Conditions

01 Service Scope

• We provide diagnostics, chip-level repair, parts replacement, hinge/panel rework, OS installation, and data recovery for laptops.
• We are an independent third-party provider and not an authorised service centre of any brand unless explicitly stated.

02 Estimates & Approvals

• After diagnosis, we issue a clear cost estimate. Work begins only after your explicit approval via call, message, or WhatsApp.
• A basic diagnosis fee may apply when repair is declined or no fault is found.

03 Parts, Warranty & Testing

• Replacement parts are sourced based on compatibility and availability — new, refurbished, or OEM-equivalent with your consent.
• For chip-level services, we provide a testing warranty — the device is fully tested before delivery.
• Testing warranty is valid for 30 days from delivery unless otherwise stated.
• Part warranties are as per supplier/manufacturer terms and exclude physical damage, liquid damage, or misuse.

04 Data & Backup

• We never ask for personal passwords or sensitive login credentials.
• Most hardware tests use our external diagnostic tools without accessing your OS.
• OS access for software/boot issues is done only with your consent.
• Please back up important data before service, as data loss can occur due to existing faults or repair processes.

05 Turnaround Time

Timelines depend on issue complexity and part availability. Same-day or next-day service is available for most common issues. Express options available on request.

06 Payments

• Payments are due upon completion/collection unless otherwise agreed.
• We accept Cash, UPI, and Bank Transfer.
• Uncollected devices after 60 days may incur storage charges. After 90 days, we may dispose of the device following due notice.

07 Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the specific service. We are not liable for indirect or consequential losses, including data loss or business interruption.

08 Customer Responsibilities

• Provide accurate issue details and disclose prior repairs, liquid or physical damage.
• Remove accessories not required for service.
• Respond to approvals and communications promptly to avoid delays.

09 Intellectual Property

All trademarks, logos, and brand names mentioned belong to their respective owners and are used for identification purposes only.

10 Changes to Terms

We may modify these Terms to reflect changes in our services or applicable laws. The latest version will always be posted on this page.