Privacy Policy

01 Information We Collect

• Contact details — name, email, phone, address via forms or WhatsApp.
• Device details — brand, model, issue description, diagnostic reports.
• Service records — estimates, approvals, invoices, communication history.
• Usage data — anonymised analytics (pages visited, interactions).

02 How We Use Your Information

• Provide, diagnose, and complete repair services you request.
• Share quotations, updates, invoices, and delivery information.
• Improve service quality and customer experience.
• Comply with legal, tax, and regulatory requirements.

03 Data Sharing

We do not sell your data. We may share limited information with:

• Courier partners for pickup or delivery when requested.
• Payment processors to complete transactions (we do not store card details).
• Authorities when required by law or to protect our customers.

04 Data Security

We apply reasonable technical and organisational measures to protect your information. Access is limited on a need-to-know basis and we continuously improve our safeguards.

05 Data Retention

Service records are kept for as long as needed for warranty, accounting, and legal purposes. Invoices are retained per Indian tax laws.

06 Your Rights

• Access or update your contact details and service information.
• Request deletion of personal information where no longer legally required.
• Opt out of non-essential communications at any time.

07 Cookies & Tracking

This website does not use tracking cookies or collect personal data through the browser.

08 Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page.